Like many companies, here at Valentte we actively encourage our customers to write reviews. I read every one that is submitted. So far, we have 865 and counting! Most are good, a few bad. My favourite ones share a story about how Valentte products have impacted a customer’s life. Recently we received one that tickled me. Pat Steward reviewed our Lemongrass and Rosemary Handwash.
“I discovered Valentte quite by accident, but I truly love your products and brought ‘Home’ gift boxes for my daughter and daughter in law to be for Christmas so they could discover your beautiful products. My 4-year-old grandson loves the smell of the Lemongrass and Rosemary handwash and keeps asking me to smell his hands!! You will have a customer for life now. Thank you”
We can all picture her 4-year old grandson, with his enthusiastic “smell my hands, Grandma!”. What a joy.
Scents trigger such powerful emotions in us. I see this kind of reaction played out frequently on our stand at shows. Customers have strong reactions, in positive and negative ways to the scents in our range.
Our scents, by design, are not middle of the road. We prefer you to have a love-hate relationship with them. “ummmm, It’s OK”, is not the reaction we want you to feel when smelling one of our scents. We don’t expect you to love everyone but hope you will fall madly in love with two or three!
So, I would like to offer you additional peace of mind when shopping with us.
If you ever try a new scent and decide it’s not for you. Don’t be shy. Don’t suffer in silence. Get in touch, let us know you don’t like it and we will replace it for you free of charge. No quibbles.
Thanks For Reading!
Hi, I’m Luke Bream, the author of this blog, one of the co-founders of Valentte, hillwalker, cyclist, dreamer and an eternal optimist! My writing is focused on learning how we create the life we have always imagined, become the person we have always wanted to be in order to fulfill the dreams and goals we have set ourselves. I believe there is a power within each of us to achieve whatever we commit to mastering. Want to hear more? Read my full story. (coming soon…)
We are a small Cheshire company making organic skincare and home fragrance. Scented with pure aromatherapy essential oils. Learn More About Us
I feel very lucky to share my journey with a wide range of people. More than 61,000 people subscribe to our free newsletter. Join today, and you can also choose 3 free scent samples (with free postage). They make great little pillow mists.
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Conversations are very boring if it’s all one-way. Don’t leave me talking to myself, wondering if what I’m writing resonates with you. Please be brave and share your own story in the comments section below. We can help each other by learning together. I read and respond to each one.