Love this company … I haven’t bought for a while and saw the ad so ordered. I love the new...

Love this company … I haven’t bought for a while and saw the ad so ordered. I love the new black reeds they look so much nicer, however, they do use up the liquid much quicker than the rattan ones but the room really smells lovely…. Maybe I don’t need to use as many.

I am an avid fan of your diffusers and have used them for myself and given many as gifts over...

I am an avid fan of your diffusers and have used them for myself and given many as gifts over several years now. However, I too am disappointed with the black reeds. They sonehow don’t throw out the same amount of aroma and the actually diffusers do not last as long. I have found an old Valentte diffuser with original reeds and a currently using these. <strong>Response From Valentte</strong> Hi Dawn, Please do contact our friendly customer service team on support@valentte.com and they will be able to help you further, you can choose which reeds you prefer at the time of ordering. <strong>Victoria- Customer Service at Valentte.</strong>

I much prefer the thin black reeds, I think they look more elegant, I would gladly pay extra if given...

I much prefer the thin black reeds, I think they look more elegant, I would gladly pay extra if given the option. I have been using your diffusers for a while and I am very pleased with them <strong>Response From Valentte</strong> Hi Elaine, we are so sorry to hear that you are unhappy with your reeds. Please contact our customer service team on support@valentte.com and we will be able to help you out. Thank you for taking the time to write this review. <strong>Natasha- Customer Service at Valentte.</strong>

I love the look of the black reeds however I don’t get the same throw of fragrance in the home...

I love the look of the black reeds however I don’t get the same throw of fragrance in the home I have one in every room and I have to lean over it to smell it and even then it’s not strong