Stockist Frequently Asked Questions
Everything you need to know…
Useful Links
Is there a minimum order quantity?
There is no minimum order quantity, but there is a minimum spend of £75
Is it free delivery?
Yes
Do you have point of sale?
Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.
What payment method can we pay by?
Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.
Can we advertise the products on social media platforms?
Yes
Are we able to speak to someone over the phone?
Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: support@valentte.com
Are your products individually boxed?
Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.
How Long Will Delivery Take?
Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.
How will they be packaged?
If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.
Do you have a price list?
Please contact us and we will send one through
Are all of your products available for stocking?
We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.
Customer Reviews
Based on 284841 Reviews.
20/05/2025
Reed Diffuser – Lemongrass & Rosemary
Valentte diffusers are the best I have ever bought. The packaging is excellent. The scent is not overpowering but I...
20/05/2025
Reed Diffuser – Lemongrass & Rosemary
Over the years I have wasted money on expensive diffusers that have been rubbish. Valentte diffusers are the best I...
20/05/2025
Reed Diffuser – Lemongrass & Rosemary
Over the years I have wasted money on expensive diffusers that have been rubbish. Valentte diffusers are the best I...
20/05/2025
Reed Diffuser – Lemongrass & Rosemary
Over the years I have wasted money on expensive diffusers that have been rubbish. Valentte diffusers are the best I...
20/05/2025
Reed Diffuser – Lemongrass & Rosemary
Over the years I have wasted money on expensive diffusers that have been rubbish. Valentte diffusers are the best I...
20/05/2025
100ml Diffuser Refill – White Neroli & Lemon
Love this diffuser the room always smells fresh lasts ages too
20/05/2025
Reed Diffuser – Pure Lavender
Such a delight to have a diffuser you can actually smell. The fragrance is so calming. Best Diffusers by far.
20/05/2025
100ml Diffuser Refill – Lemongrass & Rosemary
Love, love, this fragrance. This my go to smell. The fragrance from the diffuser and candle fills my full house....